Billing Terms and Conditions
Effective Date: 01/01/2026
1. Introduction
These Billing Terms and Conditions (“Terms”) govern the payment obligations and billing processes between Direct Stop Shop, LLC (“Company,” “we,” “us,” or “our”) and the customer (“Customer,” “you,” or “your”).
By accessing our website or purchasing our products, you agree to be bound by these Terms.
2. Payment Terms
2.1 Pricing
-
Prices: All prices are listed in United States Dollars (USD) and are subject to change at any time without prior notice.
-
Taxes and Fees: Prices do not include applicable taxes, shipping fees, duties, or other charges unless explicitly stated at checkout.
2.2 Payment Methods
We accept the following payment methods:
-
Credit & Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club
-
Express Checkout: Apple Pay, Google Pay, Shop Pay
2.3 Payment Due Date
-
One-Time Purchases: Payment is due at the time of purchase and must be completed before an order is processed or shipped.
3. Invoicing
-
Invoice Issuance: Invoices or receipts are issued upon order completion.
-
Delivery Method: Invoices are delivered electronically via email to the address provided during checkout.
-
Customer Responsibility: You are responsible for ensuring that all billing and contact information is accurate and up to date.
4. Disputed Charges
-
Notification Period: Any billing disputes must be submitted in writing within 15 days of the transaction date.
-
How to Dispute: Email support@directstopshop.com and include your order number, transaction date, and a detailed explanation of the dispute.
-
Resolution: We will investigate all disputes promptly and communicate the outcome once resolved.
5. Refunds and Credits
-
Policy Reference: Refunds and credits are governed by our Return and Refund Policy.
-
Processing Time: Approved refunds are issued to the original payment method within 14 business days, subject to bank or card issuer processing times.
6. Taxes
-
Customer Responsibility: You are responsible for all applicable federal, state, and local taxes, including sales tax.
-
Tax Exemption: If you are tax-exempt, valid documentation must be provided prior to purchase.
7. Billing Errors
-
Corrections: Any identified billing errors will be corrected promptly.
-
Overcharges: If an overcharge occurs, we will issue a refund or credit for the excess amount.
-
Undercharges: If an undercharge occurs, we reserve the right to invoice you for the remaining balance.
8. Payment Security
-
Data Protection: All payment data is processed securely and in compliance with industry standards.
-
Payment Processing: Payments are handled by secure, PCI-DSS-compliant third-party payment processors. We do not store full credit card numbers on our servers.
-
SSL Encryption: Transactions are protected using Secure Socket Layer (SSL) encryption technology.
9. Changes to Billing Terms
-
Modification Rights: We reserve the right to update or modify these Billing Terms at any time.
-
Effective Date: Changes become effective immediately upon posting on our website at https://www.directstopshop.com.
-
Acceptance: Continued use of our website or services constitutes acceptance of the revised Terms.
10. Limitation of Liability
-
Indirect Damages: We are not liable for any indirect, incidental, special, consequential, or punitive damages related to billing or payment issues.
-
Maximum Liability: Our total liability for any claim related to billing shall not exceed the amount paid by you to us in the six (6) months preceding the event giving rise to the claim.
11. Governing Law
-
Jurisdiction: These Terms are governed by the laws of the State of Texas, United States, without regard to conflict of law principles.
-
Venue: Any legal action arising under these Terms shall be brought exclusively in the courts located in Harris County, Texas.
12. Contact Information
For billing questions or concerns, please contact us:
Company Name: Direct Stop Shop, LLC
Address: 6125 W Sam Houston Pkwy N, Ste 501, Houston, TX 77041
Email: support@directstopshop.com
Website: https://www.directstopshop.com
13. Entire Agreement
These Billing Terms and Conditions, together with our Terms and Conditions, Privacy Policy, and Return and Refund Policy, constitute the entire agreement between you and Direct Stop Shop, LLC regarding billing matters and supersede all prior agreements.
Acknowledgment
By purchasing products or using services from Direct Stop Shop, LLC, you acknowledge that you have read, understood, and agree to these Billing Terms and Conditions.