Shipping times vary depending on your location. Typically, orders are processed within 1–2 business days, and delivery takes between 5–7 business days. You will receive a tracking number once your order is shipped.

Our products cater to babies and toddlers from newborn to 3 years old. Each product listing includes specific age recommendations and developmental stage information.

We offer a 30-day return policy for unused items in original packaging. If you're not completely satisfied with your purchase, simply contact our customer service team to initiate a return.

Our inventory is updated regularly. You can check product availability directly on our website, and if an item is out of stock, you can sign up to be notified once it becomes available again.

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. All transactions are securely processed and encrypted.

Our friendly customer support team is here to help! You can reach us via email, phone, or live chat Monday-Friday 9am-6pm. We typically respond to emails within 24 hours.

Yes! We offer beautiful gift wrapping for a small additional fee. You can add this option at checkout and include a personalized message card. Perfect for baby showers!

You can reach our customer support team via email at sales@directstopshop.com or through our contact page on the website.